My brother's Visiontek Xtasy gf3 Ti200 fan also died last year. I replaced it with some Orb fan (I forgot the exact name). I found out the fan died because when he was playing 3d games he would see white spots. Ever since I replaced the fan, the video card has been working just fine. As far as getting an RMA from Visiontek just email them again and maybe even show them the pics you posted here. If I remember correctly, Visiontek has lifetime warranty? If you can't return it buy an orb fan and install it, it might do the trick. Also make sure your computer's cooling is adequate.